Unlock the Value of ServiceHive!
The ServiceHive platform is priced at just £5 per user per month plus a subscription to Spherica’s Automation Service which provides ongoing access to our continually expanding library of IT automations
Try our pricing calculator to see how you can unlock the true value of ServiceHive and drastically reduce the cost of your IT Service Desk.
How we calculate traditional Service Desk costs
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Each user will log an average of one ticket per month.
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Number of agents is based on average tickets processed by each agent per day.
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Agent costs are based on UK minimum wage plus employment costs.
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Minimum of 3 x agents required for 24/7/365 coverage.
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Based on resource salary costs only, excludes license and tooling costs.
The pricing calculator has a range of 200 to 5,000 users. For pricing on user quantities outside of this range, please
ServiceHive can be deployed in a number of beneficial scenarios
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As an in-house, “first contact” IT Service Desk.
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As an enhancement to your existing Service Desk operation, for example, processing high volumes of specific types of tickets and providing coverage 24x7x365.
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As the core of a fully managed service from Spherica where ServiceHive is complemented by our exceptional Service Management team.
See more details on how Spherica can deliver and manage your IT Service Desk
